Civil@Work by Virginia McGowan, PhD, is a practical guide to mastering the soft skills that define career success in today’s AI-driven workplace. Drawing from decades of research and hands-on experience as a workplace relational skills practitioner, McGowan demonstrates how empathy, civility, and relational intelligence are not just “nice to have,” but essential for productivity, innovation, and profitability. Through real-life stories, research-backed strategies, and actionable exercises, readers learn to close gaps in communication, resolve conflicts constructively, and build inclusive, high-performing teams. The book explores the role of social and cultural intelligence, offering frameworks for transforming toxic environments into spaces of trust and collaboration. Designed for leaders, HR professionals, emerging managers, and anyone seeking to stand out in a competitive job market, Civil@Work equips you with the human skills to lead with empathy, clarity, and confidence—turning workplace relationships into your most valuable career asset. Free on Kindle.
